OLDMUTUAL – BEST INSURANCE COMPANY IN KENYA 2026
Old Mutual Kenya: Trusted Financial Partner Since 1906
Overview
Old Mutual Kenya stands as one of Africa’s most established and trusted financial services providers, bringing over a century of expertise to the Kenyan market. With a powerful commitment to empowering customers through tailored insurance, investment, and wealth solutions, Old Mutual delivers on its promise to help Kenyans “Get Good with Money” and build lasting financial wellness.
“These awards serve to motivate us at Old Mutual by recognizing our commitment to innovation, excellence, and superior service delivery. We remain steadfast in our mission to empower individuals and businesses through comprehensive insurance solutions.” — Arthur Oginga, Group CEO, Old Mutual East Africa
Heritage & Corporate Strength
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Milestone
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Detail
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Global Heritage
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Founded 1845 in London; African operations since 1906
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Kenya Presence
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Deeply rooted in Kenya’s financial sector for decades
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Listed Entity
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Part of Old Mutual Holdings Plc on the Nairobi Securities Exchange
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Regional Footprint
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Operations across East and Southern Africa
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Market Position
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Leading composite insurer with diversified financial services
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Old Mutual’s longevity and pan-African scale provide customers with unmatched stability, expertise, and resources for long-term financial security.
Vision & Purpose
- Purpose: To empower customers to achieve their financial goals through personalized, accessible solutions
- Brand Promise: Get Good with Money — building financial confidence through education, protection, and growth
- Core Strategy: Digital innovation, customer-centric design, financial inclusion, and sustainable business practices
Comprehensive Product Portfolio
🔹 General Insurance
- Motor Private Insurance: Coverage for accidents, theft, fire, riots, and third-party liabilities
- Home Insurance: Protection for property, contents, and liability risks
- Travel Insurance: Comprehensive cover for trips locally and internationally
- Personal Accident & Disability: Income protection against unforeseen events
- Golf Insurance: Specialized cover for equipment and liability on the course
- Professional Indemnity: Risk mitigation for businesses and professionals
🔹 Health Insurance
- Afyaimara Family Cover: Comprehensive medical insurance covering inpatient, outpatient, maternity, dental, and more
- Lady Anchor Health: Women-focused health solutions with HPV vaccines, hormone therapy, and maternity benefits
- Critical Illness Cover: Financial protection against cancer, heart disease, stroke, and other serious conditions
- Emergency Rescue Services: 24/7 medical evacuation and roadside assistance for motor policyholders
🔹 Life Assurance
- Whole Life Insurance: Lifetime coverage with lump-sum payout to beneficiaries upon natural death
- Term Life Assurance: Affordable, fixed-term protection for breadwinners
- Education Plans: Dedicated savings vehicles for children’s school fees and future needs
- Funeral Insurance: Quick-payout cover to ease the financial burden during bereavement
- Disability & Income Protection: Replace lost earnings due to illness or injury
🔹 Retirement & Pensions
- Personal Pension Plan: Tax-efficient retirement savings with flexible contributions and competitive returns
- Group Pension Solutions: Tailored schemes for employers and corporate clients
- Annuity Options: Guaranteed income streams for post-retirement financial security
🔹 Investment & Wealth Management
- Old Mutual Unit Trusts: Diversified, high-yield investment funds managed by professionals
- Alternative Investments: Access to private equity, real estate, and infrastructure opportunities
- Private Wealth Management: Bespoke portfolio strategies for high-net-worth individuals
- Money Market & Bond Funds: Low-risk, liquid options for short-to-medium-term goals
🔹 Digital & Inclusive Innovation
- “From Click to Covered” Platform: Instant online purchase of motor, health, and life insurance — no queues, no paperwork
- Lady Anchor Solution: Integrated financial product designed specifically for Kenyan women, combining health, motor, and investment options
- WhatsApp & Mobile Support: Seamless customer service via +254 711 056 200 and WhatsApp
- Financial Wellness Programs: “Learn. Think. Do.” and Financial Wellness Monitor initiatives to educate and empower Kenyans
Financial Performance & Strength (2024–2025)
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Metric
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Performance
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Profit After Tax (FY 2025)
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KES 856 million (+2% YoY)
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Insurance Revenue
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KES 32.05 billion
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Fee Income Growth
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+34.4% surge driven by asset management and advisory services
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Life Insurance Segment PBT
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KES 791 million (+16% YoY)
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Total Assets (Insurance Arm)
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KES 31.48 billion (+40% YoY)
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Old Mutual’s consistent profitability, strong fee income growth, and robust asset base underscore its capacity to meet claims obligations and invest in innovation.
Awards & Industry Recognition (2024–2026)
Old Mutual’s commitment to excellence has been validated through multiple prestigious accolades:
AKI Awards Excellence
- ✅ Innovation Award (Group Life Best Practice): Recognized for pioneering life assurance solutions
- ✅ 3rd Place – General Insurance Company of the Year (2024): Testifying to customer-centric excellence
- ✅ Beatrice Kariuki – General Insurance Person of the Year (AKI 2026): Honored for exceptional sales performance and customer service
- ✅ Top Agent Awards: Caroline Karanja, Anthony Karume, Jackline Muiga, Samuel Wainaina, and Lovelyn Atwine recognized among Kenya’s best advisors
- ✅ Dorcas Awino – Personal Accident Product Category Winner (2026)
Employee & Workplace Recognition
- ✅ IHRM Award for Best HR Practices: Old Mutual East Africa honored for people-first leadership
- ✅ Glassdoor Rating: 4.3/5 stars from employees in Kenya, reflecting strong workplace culture
Customer Trust & Service
- ✅ HelloPeter TrustIndex: 4.4/5 rating based on 2,700+ customer reviews
- ✅ Rate My Service: Positive feedback for seamless claims processing and communication
What Sets Old Mutual Kenya Apart?
🔹 Century-Old Heritage: Over 100 years of financial expertise and trust-building across Africa
🔹 Digital Convenience: “From Click to Covered” platform enables instant, paperless insurance purchase
🔹 Women-Centric Innovation: Lady Anchor solution addresses unique health and financial needs of Kenyan women
🔹 Integrated Financial Ecosystem: Insurance, investments, pensions, and wealth management under one roof
🔹 Financial Education Focus: Get Good with Money and Financial Wellness Monitor empower customers with knowledge
🔹 Award-Winning Advisors: Industry-leading training and recognition drive exceptional client service
🔹 Pan-African Scale: Regional presence enables diversified risk and cross-border expertise
🔹 Strong Claims Support: Dedicated lines for medical emergencies and motor assistance ensure timely help
🔹 Digital Convenience: “From Click to Covered” platform enables instant, paperless insurance purchase
🔹 Women-Centric Innovation: Lady Anchor solution addresses unique health and financial needs of Kenyan women
🔹 Integrated Financial Ecosystem: Insurance, investments, pensions, and wealth management under one roof
🔹 Financial Education Focus: Get Good with Money and Financial Wellness Monitor empower customers with knowledge
🔹 Award-Winning Advisors: Industry-leading training and recognition drive exceptional client service
🔹 Pan-African Scale: Regional presence enables diversified risk and cross-border expertise
🔹 Strong Claims Support: Dedicated lines for medical emergencies and motor assistance ensure timely help
Final Verdict: Is Old Mutual Among Kenya’s Best Insurance Companies?
While “best” depends on individual needs, Old Mutual Kenya consistently ranks among the country’s top insurers for:
✔️ Heritage, stability & financial strength
✔️ Comprehensive product range across insurance, investments & pensions
✔️ Digital innovation & seamless customer experience
✔️ Inclusive, women-focused solutions like Lady Anchor
✔️ Award-winning advisors and industry recognition
✔️ Commitment to financial education and customer empowerment
✔️ Comprehensive product range across insurance, investments & pensions
✔️ Digital innovation & seamless customer experience
✔️ Inclusive, women-focused solutions like Lady Anchor
✔️ Award-winning advisors and industry recognition
✔️ Commitment to financial education and customer empowerment
For Kenyans seeking a proven, versatile, and customer-focused financial partner with deep heritage and modern digital capabilities, Old Mutual represents a trusted, award-validated choice — especially for health coverage, retirement planning, wealth management, and integrated financial wellness solutions.
“Get Good with Money” — A promise backed by over a century of empowering Africans to achieve financial freedom.
Let Annex Insurance Agency Help You Navigate the Best Cover
Choosing the right insurance company – whether Britam, CIC, APA, or Sanlam Allianz – can be overwhelming. That is where Annex Insurance Agency comes in.
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📧 Email: info@annexinsurance.co.ke
🌐 Website: www.annexinsurance.co.ke
📞 Phone: 0724 547 669
Contact Annex Insurance Agency today and secure your future with confidence, knowing you are properly covered.
